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Remote IT support

With Remote IT support by XeroTeam you are never alone

Getting help has never been easier with Remote Support Services. With a quick and efficient onboarding process all future support requests can be as easy as phone call, email or even text.

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Remote IT Services For issues big and small.

An IT partner for your company that provides the support you trust with technology that fits your business.

Real time support

Real Time Support

US-based service desk that is staffed with trained technicians

Live Chat

Live Chat

Live Chat is always available for our clients 24/7

Data Center Support

System Management

Monitoring and management of all the components in your network

alerting triggers

Alerting / Triggering

Automated systems detect and report failures of all devices and connections

remote infrastructure

Remote Infrastructure

Hosting as a service is available in our fully compliant data center

Scheduled Maintenance

Automated Maintenance

Increases productivity & improves the consistency of overall output

remote it support agent

Proactive Remote IT Support

Whether resolving a simple computer issue, deploying a new workstation, upgrading a server, or monitoring your systems, we’re here for you.

Reach out to us and set up an exploratory call to see how remote managed IT service & support from XeroTeam can help YOUR business!

Fast, Safe & Secure Remote Support Services

  • Remote support- on demand when you need it, by phone, email, or chat
  • Onsite support- as needed by scheduled visit request or emergency response
  • Dedicated onsite support- augmentation staff onsite at
user support xeroteam

Remote Work Made Easy

As remote work becomes a part of our daily lives XeroTeam has developed a dynamic process to support your team

  • Cloud Support and Services - Having a cloud network is essential for remote work. Cloud systems are accessible anywhere, at any time, and on any device. Employees can easily access the network from wherever they are.
  • Redundant IT Support - You will always have access to our engineers, so no matter what, your IT issues can be addressed.
  • Up-to-date devices - Automation assures that security updates and patches are current.
  • Collaboration Solutions - XeroTeam can help your employees install and configure the hardware and software they need for collaboration solutions.
  • Security - Firewalls, VPN, AV and proper policies are key tools for maintaining security while employees work remotely.
  • 24/7 Support Services - XeroTeam provides around-the-clock services for tech issues, including remote workers.